Why Hire Us

Why Hire Long & Foster Property Management

We take a customer service approach to the business.

Your satisfaction, and in turn, your tenants’ satisfaction, is our top priority. That’s why when you work with us, you’re working with more than just one property manager. You gain the backing of a full team of property management professionals, who will adeptly manage your rental property.

Here's how our team works for you.

  • Customer Service Center: You and your tenants can get real-time answers to questions (and resolutions to problems) from our Customer Service Center.
  • Property Maintenance Team: Our contracting services team oversees all property repairs, tracking all work orders digitally to ensure timely completion.
  • Lease Administration Experts:We provide direct support to your tenants from application to move out.
  • Licensed Inspectors: Our property inspectors are certified and licensed to provide thorough home inspections, accurately reporting on the condition of your property throughout the lease.
  • Relationship Managers: A dedicated relationship manager will be your first point of contact and your partner throughout the process.

Our Property Management Process

From start to finish, we’ll be there to help. Here are a few of the steps we take to help maximize your profits and minimize the hassle of owning an investment property.

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Benefits of Working with Us

When you work with us, you’ll get:

  • Reduced legal exposure
  • Higher quality tenants
  • Shorter vacancy cycles
  • Tighter rent collection process
  • Financial record-keeping
  • Professional around-the-clock maintenance
  • Certified home inspectors

Our Simple Fee Structure

We’re a full-service firm, and that means, we’ll handle all your property management needs, from taking the midnight phone calls about a leaky pipe to managing your ongoing tenant relationships. Our management fees cover all the day-to-day tasks associated with these comprehensive services, as well as an additional leasing commission, which is paid to the real estate agent who markets and successfully rents your property.

Our rates can vary depending on the type of property (i.e., single family home, condo, townhouse or multi-unit complex) and the number of properties we manage for you. Be sure to ask your relationship manager for more details.

Why do fees vary between property management companies?
There are no industry-wide standard fees for particular services, nor is there a standard package of property management offerings. Each property management company operates completely independently of one another and set their fees according to what they consider reasonable returns for their efforts.

A lower priced provider may offer only limited services and could require additional fees to match what’s provided by a full-service property management firm. That’s why, before hiring a property management company, it’s critical to ask what services are provided as standard and which require additional fees. Your property management company will take care of one of your biggest assets, so it’s critical to review exactly what they will provide to you.


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